Farrukh Jamal

Product Management Consultant

Lead Pursuits · Remote, US

• Led product strategy and execution for an AI-native eProcurement SaaS platform, directing a cross-functional squad of 10+ across engineering, sales, cold outreach, data enrichment, and content teams.
• Drove 0-to-1 product development across two core SaaS verticals: a natural-language procurement capture agent and a Shipley-framework-aligned multi-agent proposal builder — from discovery and scoping through prototype and delivery.
• Defined MVP scope in collaboration with solution architects and AI engineers, aligning prototype delivery with product goals and stakeholder priorities.
• Built two AI-powered PM productivity tools using Claude Code: a competitive intelligence agent (automated competitor discovery, SWOT, strategic gap recommendations) and a daily competitor changelog agent (morning briefings tracking product changes across competitor portfolios).
• Partnered with cold outreach and marketing teams to review email copy for clarity and deliverability, analyse daily campaign results, and iterate messaging in real time.

Product Lead

Knowledge Platform · Islamabad, Pakistan

• Owned full product lifecycle for Bonzo (Pakistan) — rebranded as Shupavu Games in Kenya under a Safaricom telco partnership — executing 0-to-1 discovery, MVP definition, and multi-market launch, scaling to 71K+ users, 4.5M+ questions answered, and 32,000+ hours of engagement.
• Led complete LMS redesign through structured user research across 4 stakeholder types (learners, teachers, principals, parents), design sprints, and persona-driven prioritization — stripping unused features and replacing feel-good KPIs with weighted average performance scores to surface class-level and grade-level intervention needs.
• Delivered offline clicker-based desktop LMS for low-connectivity schools, replacing a high-friction USB courier and local server process with an intelligent 30-day sync model.
• Built self-serve campus admin system enabling schools to bulk-upload and manage users independently, removing 100% of manual user creation from the internal team.
• Conducted 50+ structured discovery workshops and stakeholder interviews with enterprise clients including Beaconhouse, AKUEB, LAPIS Communications (UAE), and 21st Century (UK), translating pain points into prioritized product roadmaps.

Product Design Engineer

Knowledge Platform · Islamabad, Pakistan

• Co-led 0-to-1 development of a Virtual School and Homework Center during COVID-19, supporting 100K+ students through rapid prototyping and cross-functional execution.
• Conducted 30+ user research interviews and synthesized insights into 100+ Figma design artifacts, informing product decisions and MVP scope across multiple product tracks.
• Grew 1-on-1 platform to 252K+ users, 4.9M+ questions answered, and 19,000+ hours of usage through iterative gamification improvements and continuous UX refinement.
• Reduced design-to-development bug rate by 50% through structured handoff processes.
• Redesigned hierarchical dashboards for 5 stakeholder levels — Teacher, Principal, School Owner, Regional Head, and Network Head — providing leadership with faster and clearer visibility into school performance.

Product Owner

Discretelogix · Islamabad, Pakistan

• Scoped and delivered Soaran Loan Management System — a FinTech credit decisioning platform connecting to major credit bureaus to automate loan approval decisions and generate repayment plans; $70,000 project.
• Scoped and delivered Lead Envy (now Tekambi) — an automated lead management and loan decisioning platform for US short-term lenders, enabling real-time lead qualification, underwriting routing, and ping-tree distribution.
• Managed client-facing product roadmaps and Agile sprint delivery for SaaS and eCommerce platforms across 5+ concurrent client engagements.
• Oversaw Magento eCommerce builds for Aeroshop (10M+ parts, 7,000+ brands) and ExcalDrives (15M+ parts, 6,000+ brands).

Scrum Master

Discretelogix · Islamabad, Pakistan

• Facilitated Agile ceremonies and sprint delivery coordination across a 15+ person cross-functional squad spanning QA, development, and product.
• Implemented structured retrospective processes that reduced recurring sprint blockers and improved on-time delivery rates across a SaaS client portfolio.

Bachelor of Engineering, Electronics

Bahria University, Islamabad